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With a passion for innovation and a commitment to excellence, Temenos, a SAAS banking solution, sought to enhance their customer experience through the strategic use of sustainable branded merchandise. Committed to surpassing expectations, Temenos aimed to redefine customer relations and cultivate lasting connections.
The Brief
Temenos came to Limelight searching for an innovative while also sustainable merchandise that their sales team could gift to new customers, aiming to both attract and retain their interest.
Client
Temenos
Industry
SaaS Cloud Solutions
Year
2021
The Limelight Solution
Supporting Temenos through every step of the process, Limelight provided guidance and assisted in picking the right products for the perfect gift box for their customers that reflects the company’s brand and vision. With the help of personalised presentations and tailored product suggestions, Limelight ensured that each gift pack would resonate with its recipient.
All Temenos had to do was select the number of products to be included in each gift pack and we took care of the rest. Limelight managed all logistical aspects of the project, removing stress and pressure from packing and fulfillment. From sourcing materials, to packing and organising coordinated delivery, we were here to support Temenos and their needs.
Limelight also provided a solution to the storage challenge offering warehousing of the gift packs until they were ready for distribution. Simply put, we handled every single detail.
All Temenos had to do was select the number of products to be included in each gift pack and we took care of the rest. Limelight managed all logistical aspects of the project, removing stress and pressure from packing and fulfillment. From sourcing materials, to packing and organising coordinated delivery, we were here to support Temenos and their needs.
Limelight also provided a solution to the storage challenge offering warehousing of the gift packs until they were ready for distribution. Simply put, we handled every single detail.
The Result
Temenos loved the flexibility of mixing and matching different merchandise for each box, which allowed them to tailor the gifts to individual preferences and occasions. By partnering with Limelight, Temenos were able to streamline the customer onboarding gift pack process, from product selection to warehousing and distribution.
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